New Medicine Service
Free NHS support from your pharmacist when you start a new medicine for certain long-term conditions, to help you use it correctly and stick with it.
The New Medicine Service (NMS) is a free NHS pharmacy service for people newly prescribed a medicine for specific long-term conditions, including asthma, COPD, type 2 diabetes, hypertension, and those starting certain blood-thinning medicines. Your pharmacist checks in with you shortly after you start the medicine, and again a couple of weeks later, to answer questions, address side effects, and support you in taking it correctly — improving the chances the treatment works as intended.
Typical cost
Free on the NHS
0 pharmacies offering new medicine service
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Frequently Asked Questions
Who can use the New Medicine Service?▼
Anyone newly prescribed a medicine for asthma, COPD, type 2 diabetes, hypertension, or certain anticoagulants, among other qualifying conditions — your pharmacist can confirm if you're eligible when you collect your prescription.
Is the New Medicine Service free?▼
Yes, it's a free NHS service available at participating community pharmacies.