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Free NHS support from your pharmacist when you start a new medicine for certain long-term conditions, to help you use it correctly and stick with it.
The New Medicine Service (NMS) is a free NHS pharmacy service for people newly prescribed a medicine for specific long-term conditions, including asthma, COPD, type 2 diabetes, hypertension, and those starting certain blood-thinning medicines. Your pharmacist checks in with you shortly after you start the medicine, and again a couple of weeks later, to answer questions, address side effects, and support you in taking it correctly — improving the chances the treatment works as intended.
Anyone newly prescribed a medicine for listed long-term conditions — including asthma, COPD, type 2 diabetes, hypertension, and certain anticoagulants. Your pharmacist confirms eligibility when you collect.
NMS is commissioned in England at participating community pharmacies. It is not automatic for every new box. Ask when you collect: “Do you offer the New Medicine Service for this medicine?”
The service is about using the medicine correctly and spotting early problems — it does not replace your GP if you feel unwell.
Yes. It is a free NHS service at participating pharmacies. You are not paying a private counselling fee for NMS.
If an NHS item is dispensed in England, the national prescription charge still applies unless you are exempt — that is separate from NMS. Scotland, Wales, and Northern Ireland do not charge for NHS prescriptions and run their own support schemes.
Cards are GPhC-registered premises that list NMS. Confirm they still deliver it; not every contractor offers every advanced service on every day.
Nominate a pharmacy in the NHS App so repeats and NMS invitations can sit in one place. Verify the premises number on pharmacyregulation.org if the name is unfamiliar.
Typical cost
Free on the NHS (where eligible)
Showing 12 of 9,618 tagged listings. Tags come from NHS service flags and claimed profiles — confirm at the pharmacy. Ratings appear only with verified reviews; we never invent scores.
We only list a pharmacy here when the service is confirmed on its profile, so this is not every pharmacy that offers it. To check a pharmacy near you, open your town or city page and phone ahead.
Ratings and rankings are our editorial opinion, based on our publishedmethodology — they are not medical advice and pharmacies cannot pay to change a score. Where a pharmacy has no reviews we show "Not yet rated" — we never invent scores.Listings labelled Featured orReferral partner are paid placements; payment affects visibility only, never ratings or match results. We may receive a fee when you send a private-service enquiry.Private service prices are indicative — always confirm directly with the pharmacy.
Online Pharmacy · Online · UK-Wide · GPhC-registered premises · Distance-selling pharmacy
NHS Prescriptions · Pharmacy First · New Medicine Service
Online (distance-selling) pharmacy · GPhC 9011617
Contact for Prices
Online Pharmacy · Online · UK-Wide · GPhC-registered premises
NHS Prescriptions · New Medicine Service · Online Pharmacy
Community pharmacy in Walsall · GPhC 1112046
Contact for Prices
Online Pharmacy · Online · UK-Wide · GPhC-registered premises · Distance-selling pharmacy
NHS Prescriptions · Flu Jabs · New Medicine Service
Online (distance-selling) pharmacy · GPhC 9012417
Contact for Prices
Community Pharmacy · Wellingborough · NN8 4RW · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Wellingborough · GPhC 1105385
Contact for Prices
Community Pharmacy · Blackburn · BB2 7BX · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Blackburn · GPhC 1125725
Contact for Prices
Community Pharmacy · Rochdale · OL12 9BD · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Rochdale · GPhC 1084639
Contact for Prices
Community Pharmacy · Leicester · LE2 0FS · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Leicester · GPhC 1100687
Contact for Prices
Community Pharmacy · Welling · DA16 3QS · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Welling · GPhC 1033016
Contact for Prices
Online Pharmacy · Online · UK-Wide · GPhC-registered premises
NHS Prescriptions · Pharmacy First · New Medicine Service
Community pharmacy in Willenhall · GPhC 1038572
Contact for Prices
Community Pharmacy · Dover · CT16 1BW · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Dover · GPhC 1032729
Contact for Prices
Community Pharmacy · Basildon · SS14 3JT · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Basildon · GPhC 1031030
Contact for Prices
Community Pharmacy · Coventry · CV4 9AE · GPhC-registered premises
NHS Prescriptions · Pharmacy First · Flu Jabs
Community pharmacy in Coventry · GPhC 1106254
Contact for Prices
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Anyone newly prescribed a medicine for asthma, COPD, type 2 diabetes, hypertension, or certain anticoagulants, among other qualifying conditions — your pharmacist can confirm if you're eligible when you collect your prescription.
Yes, it's a free NHS service available at participating community pharmacies.
Open the listing, copy the premises registration number, and search it on pharmacyregulation.org. Match the name and address before you send ID, start a consultation, or pay. Pick My Pharmacy is a directory — we do not supply new medicine service.
No. We compare GPhC-registered pharmacies. The pharmacy you choose supplies the service after its own clinical checks. Paid placements are labelled and never change a rating.